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Sales Leader
Express & Bonobos
Huntington Station, NY
Overview About Express, Inc. Express, Inc. is a multi-brand fashion retailer whose portfolio includes Express, Bonobos, and UpWest. The Company operates an omnichannel platform as well as physical and online stores. Grounded in a belief that style, quality, and value should all be found in one place, Express is a brand with a purpose - We Create Confidence. We Inspire Self-Expression. - powered by a styling community. Bonobos is a menswear brand known for exceptional fit and an innovative retail model. UpWest is an apparel, accessories, and home goods brand with a purpose to Provide Comfort for People & Planet. The Company has over 530 Express retail and Express Factory Outlet stores in the United States and Puerto Rico, the Express.com online store and the Express mobile app; over 60 Bonobos Guideshop locations and the Bonobos.com online store; and 13 UpWest retail stores and the UpWest.com online store. Express, Inc. is traded on the NYSE under the symbol EXPR. For more information about our Company, please visit www.express.com/investor and for more information about our brands, please visit www.express.com , www.bonobos.com , or www.upwest.com . Store Name Walt Whitman Responsibilities Express is seeking a Retail Sales Leader to join our team. The Sales Leader drives operations on the sales floor and in the stockroom while assisting in training associates and delivering a great in-store shopping experience for customers. Key Responsibilities Assist in developing and motivating associates to maximize sales potential. Provide in-the-moment coaching/training to store associates to ensure efficient and effective floor operations, customer service, coverage, stockroom management, and execution of standards. Partner with Store Management to provide feedback on associate performance. Assist in training associates on store operations, product, policy, and procedures. Execute action plans that optimize results. Execute all aspects of daily store operations. Ensure appropriate associate coverage to create a great customer experience. Oversee and authorize the checkout experience. Assist with merchandise flow, such as shipment, replenishment, omni-channel operations, in the store. Monitor and analyze the customer service provided by team members. Build an effective schedule with the right associate in the right place at the right time. Promote and support an environment focused on delivering great in-store customer experiences. Effectively resolve customer service issues to a positive outcome. Lead and model our customer experience model. Display expert knowledge of product, company policies, promotions, and loyalty programs. Provide leadership and assistance with product launches, window changes, visual presentation standards, signage placement, etc. Other essential functions may occur as directed by your supervisor. Required Experience & Qualifications Education: High School or Equivalent. Years of Experience: 1. Proficient in the use of technology (iPad, registers). Meets defined availability criteria, including nights, weekends, and non-business hours. Meets physical requirements. Critical Skills & Attributes Previous retail experience preferred. Ability to effectively communicate with customers, peers, and supervisors. Demonstrated sales accountability. Demonstrated collaborative skills and ability to work well with a team. Ability to multitask and handle multiple customers and/or processes at once. Benefits and Compensation Express, Inc. offers a range of benefits to help protect full-time associates' health and long-term financial security including: Medical, pharmacy, dental, and vision coverage. 401(k) and Roth 401(k) with Company match. Merchandise discount. Paid Time Off. Parental leave for new moms and dads. Part-time associates may be eligible to receive paid sick leave, public health emergency leave, and to participate in the 401(k) and Roth 401(k) with Company match. Additionally, part-time associates are eligible to receive an Express merchandise discount, to participate in our Learn & Earn incentive program, and to choose voluntary benefits through YouDecide. Salary Range $18.50 - $25.35 Closing If you would like to know more about the California Consumer Privacy Act click here . An equal opportunity employer, Express, Inc. does not discriminate in recruiting, hiring, or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. Express, Inc. only hires individuals authorized for employment in the United States. Express, Inc. is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation because of a disability to search and apply for a listed job position, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to
[email protected]
and let us know the nature of your request and your contact information.#J-18808-Ljbffr
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Work Life Balance
Sales Associate
Express & Bonobos
Huntington Station, NY
Overview About PHOENIX PHOENIX Retail, LLC is a Direct-to-Consumer platform operating EXPRESS and BONOBOS in the United States. Grounded in a belief that style, quality, and value should all be found in one place, Express is a brand with a purpose - We Create Confidence. We Inspire Self-Expression. - powered by a styling community. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com . Store Name Walt Whitman Responsibilities Express is seeking a Retail Sales Associate to join our team. The Sales Associate is responsible for providing a great in-store shopping experience for our retail customers while assisting with additional tasks such as stocking, cleaning, folding merchandise, etc. Key Responsibilities Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers. Follow company policies and procedures to ensure the safety of all our associates and customers. Assist with product launch changes according to company SOP. Provide a great customer experience. Deliver on all aspects of the customer experience model. Process transactions quickly and accurately reducing the customers' wait time. Positively resolve customer service-related issues as they arise and determine resolution or escalate further - communicate all issues and resolutions to Store Management. Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate. Other essential functions may occur as directed by your supervisor. Required Experience & Qualifications Education: High School or Equivalent Years of Experience: 0-2 of relevant job experience - minimum 6 months Proficient in use of technology (iPad, registers) Meets defined availability criteria, including nights, weekends, and non-business hours Meets physical requirements Critical Skills & Attributes Previous retail experience preferred Customer service skills and ability to interact with customers Strong verbal and written communication skills specifically with customers, sales leadership team, and associates Demonstrated collaborative skills and ability to work well within a team Benefits and Compensation Express, Inc. offers a range of benefits to help protect full-time associates' health and long-term financial security including: Medical, pharmacy, dental, and vision coverage 401(k) and Roth 401(k) with Company match Merchandise discount Paid Time Off Parental leave for new moms and dads Part-time associates may be eligible to receive paid sick leave, public health emergency leave, and to participate in the 401(k) and Roth 401(k) with Company match. Additionally, part-time associates are eligible to receive an Express merchandise discount, to participate in our Learn & Earn incentive program, and to choose voluntary benefits through YouDecide. Salary Range $16.00 - $22.75 Closing If you would like to know more about the California Consumer Privacy Act click here . An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring, or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to
[email protected]
and let us know the nature of your request and your contact information.#J-18808-Ljbffr
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Quick Apply
Operations Expert
Express & Bonobos
Huntington Station, NY
Overview About PHOENIX PHOENIX Retail, LLC is a Direct-to-Consumer platform operating EXPRESS and BONOBOS in the United States. Grounded in a belief that style, quality and value should all be found in one place, Express is a brand with a purpose - We Create Confidence. We Inspire Self-Expression. - powered by a styling community. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com . Store Name Walt Whitman Responsibilities Express is seeking a Retail Operations Expert to join our team. The Operations Expert will assist in providing a great in-store shopping experience for our retail customers by leading the merchandise flow processes confirming the product is available and sized. Key Responsibilities Providing coaching and training for stockroom associates as needed. Process shipping and receiving orders according to Express time and efficiency standards. Replenish product as needed. Process freight and sensor product. Maintain a clean and organized stock room to ensure safe and efficient merchandise processing from stock room to floor. Coordinate product pricing and markdowns. Provide check-out support to customers as needed. Process fulfillment transactions quickly and accurately to ensure customer satisfaction. Share information on product, promotions, and loyalty programs. Assist Sales Associates during onboarding and training. Assist with product launches changes according to company SOP. Assist customers as needed on the sales floor with locating product and/or online orders. Deliver on all aspects of the customer experience model. Other essential functions may occur as directed by your supervisor. Required Experience & Qualifications Education: High School or Equivalent Years of Experience: 0 - 2 relevant job experience - minimum 6 months Meets defined availability criteria, including nights, weekends and non-business hours. Proficient in use of technology (iPad, registers). Critical Skills & Attributes Demonstrates strong customer service skills. Strong verbal and written communication skills specifically with customers, sales leadership team and associates. Demonstrated collaborative skills and ability to work well within a team. Ability to multitask and handle multiple customers and/or processes at once. Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associates' health and long-term financial security including: Medical, pharmacy, dental and vision coverage. 401(k) and Roth 401(k) with Company match. Merchandise discount. Paid Time Off. Parental leave for new moms and dads. Part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match. Additionally, part-time associates are eligible to receive an Express merchandise discount, to participate in our Learn & Earn incentive program, and to choose voluntary benefits through YouDecide. Salary Range $17.00 - $24.05 Closing An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to
[email protected]
and let us know the nature of your request and your contact information.#J-18808-Ljbffr
View Salary & More Info
Operations Expert
Express, Inc.
Huntington Station, NY
Overview About PHOENIX PHOENIX Retail, LLC is a Direct-to-Consumer platform operating EXPRESS and BONOBOS in the United States. Grounded in a belief that style, quality and value should all be found in one place, Express is a brand with a purpose - We Create Confidence. We Inspire Self-Expression. - powered by a styling community. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com. Store Name Walt Whitman Responsibilities Express is seeking a Retail Operations Expert to join our team. The Operations Expert will assist in providing a great in-store shopping experience for our retail customers by leading the merchandise flow processes confirming the product is available and sized. Key Responsibilities Providing coaching and training for stockroom associates as needed. Process shipping and receiving orders according to Express time and efficiency standards. Replenish product as needed. Process freight and sensor product. Maintain a clean and organized stock room to ensure safe and efficient merchandise processing from stock room to floor. Coordinate product pricing and markdowns. Provide check-out support to customers as needed. Process fulfillment transactions quickly and accurately to ensure customer satisfaction. Share information on product, promotions, and loyalty programs. Assist Sales Associates during onboarding and training. Assist with product launches changes according to company SOP. Assist customers as needed on the sales floor with locating product and/or online orders. Deliver on all aspects of the customer experience model. Other essential functions may occur as directed by your supervisor. Required Experience & Qualifications Education: High School or Equivalent Years of Experience: 0 - 2 relevant job experience - minimum 6 months Meets defined availability criteria, including nights, weekends and non-business hours Proficient in use of technology (iPad, registers) Critical Skills & Attributes Demonstrates strong customer service skills Strong verbal and written communication skills specifically with customers, sales leadership team and associates Demonstrated collaborative skills and ability to work well within a team Ability to multitask and handle multiple customers and/or processes at once Benefits and Compensation PHOENIX offers a range of benefits to help protect full-time associate’s health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match Merchandise discount Paid Time Off Parental leave for new moms and dads Part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match. Additionally, part-time associates are eligible to receive an Express merchandise discount, to participate in our Learn & Earn incentive program, and to choose voluntary benefits through YouDecide. Pay Range $17.50 - $24.05 per hour Closing If you would like to know more about the California Consumer Privacy Act click here . An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to
[email protected]
and let us know the nature of your request and your contact information. Notification to Agencies : Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made. #J-18808-Ljbffr
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